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	Member Survey Please take a few minutes to answer our New Member Survey. We appreciate your feedback. * First Name: * Last Name: * Email Address: * Membership Number: * Overall experience when attending the club? ExcellentGoodAdequatePoorN/A * How would you rate the variety of equipment offered? ExcellentGoodAdequatePoorN/A * How would you rate the variety of services offered? ExcellentGoodAdequatePoorN/A * How would you rate the locker room facilities? ExcellentGoodAdequatePoorN/A * How would you rate the cleanliness of the facility? ExcellentGoodAdequatePoorN/A * How would you rate the level of professionalism and support from the person that enrolled you at the club? ExcellentGoodAdequatePoorN/A * How would you rate the level of professionalism and support from the fitness trainers on the floor? ExcellentGoodAdequatePoorN/A * How would you rate the level of professionalism and support from the member service (front desk staff)? ExcellentGoodAdequatePoorN/A * How would you rate the level of professionalism and support from the group fitness staff? ExcellentGoodAdequatePoorN/A * Has the level of support and assistance of our staff met your expectations? YesNo (please specify why below) Why didn't the staff meet your expectations? * Do you feel the complimentary personal training session have provided you with enough foundation to safely and effectively use the facilities? YesNoN/A * Do you currently... (you may choose more than one)? Exercise alone With a friend or family member With a trainer In a group class * Have you participated in a group fitness class? YesNo (Please state your reason for not participating below) Why haven't you participated in a group fitness (aerobic) classes? * How would you rate your BodyPump class experience? ExcellentGoodAdequatePoorN/A * How would you rate your BodyStep class experience? ExcellentGoodAdequatePoorN/A * How would you rate your Zumba class experience? ExcellentGoodAdequatePoorN/A * How would you rate your Yoga class experience? ExcellentGoodAdequatePoorN/A How many of your complimentary training sessions have you participated in? 123Did not know I had complimentary training sessionsNone (please specify why below) * Why haven't you used any of your complimentary training sessions? * How would you rate the quality of the complimentary personal training session? ExcellentGoodAdequatePoorN/A * Who has delivered your complimentary sessions? Do not rememberTrainers Name (please specify below) Trainers Name? * Enter the code displayed:

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